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单词 SLA (Service Level Agreement)
释义

SLA (Service Level Agreement)

A portion of a service contract that addresses service parameters such

as availability (uptime and downtime), mean time to respond (MTTR), mean time to repair (MTTR), and overall network throughput, all of which can be crucial in a mission-critical and time-sensitive application environment. See also downtime, throughput, and uptime.

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