attendant access

A feature of voice mail systems that allows a caller to reach a live human attendant or

alternative answering point if the caller does not want to leave a message. Attendant access usually is presented as a menu option, at least by companies that place any value on customer satisfaction. Companies that do not care about customer satisfaction are happy to condemn the caller to voice mail jail. See also human, voice mail, and voice mail jail.

• local management interface (LMI)
• Local Multipoint Distribution Service (LMDS)
• Local Number Portability Administration (LNPA)
• local number portability (LNP)
• local routing number (LRN)
• location-based services
• logarithm (log)
• logical
• logical IP subnetwork (LIS)
• logical reach
• logical topology
• Logical Unit (LU)
• login
• log (logarithm)
• logodaedaly
• logon
• logophobia
• LOH (Line OverHead)
• long distance
• long haul circuit
• longitudinal redundancy checking (LRC)
• long wavelength band (L-Band)
• long wavelength (LW)
• loop
• loop