“服务质量”的概念、定义、翻译、参考文献-科学参考

单词	服务质量
释义	服务质量 Encyclopedia 管理学服务质量释 quality of service服务质量用于衡量使用一个服务的满意程度的综合指标。简称QoS。理学软件服务质量保证释 service quality服务质量服务感知（P）和服务期望（E）的差。 Computer 网络与数据通信协议体系与组成结构释文 quality of service, QoS服务质量
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